A. HOW DO I BOOK MY APPOINTMENT?
Appointments are booked directly through our website using our automated scheduling system (Acuity). You can choose your preferred clinician or book the first available therapist based on your availability. Your session is confirmed instantly.

B. CAN I CHOOSE WHICH PROFESSIONAL I SPEAK WITH?
Yes. You can browse our list of clinicians, view their profiles, and book directly with the professional of your choice.

C. WHAT IS THE DIFFERENCE BETWEEN A PSYCHIATRIST AND A PSYCHOTHERAPIST/PSYCHOLOGIST?
A psychiatrist is a medical doctor specialized in the field of psychiatry and conducts assessment of your mental health situation, diagnoses, and provides medical treatment and prescribes medication. A psychologist/psychotherapist is a mental health specialist with at least a master's degree in clinical psychology.
Psychologists assess your mental health situation, diagnose and provide psychological treatment, or talk therapy, to help you work through and cope with difficult emotions, thoughts or behaviors.

D. WHAT TYPES OF THERAPY ARE PROVIDED AT EMBRACE?
Our clinicians specialize in a range of therapies, including Cognitive Behavioral Therapy, Psychodynamic therapy, Acceptance and Mindfulness based psychotherapies.

E. HOW DO I GET MY PRESCRIPTION?
At the end of your session with the psychiatrist, a copy of your prescription will be sent to you electronically. If the pharmacy in your country of residence accepts non-local prescription, you will be able to start the medications immediately.

F. CAN I CHANGE CLINICIANS?
Yes. If you’d like to switch clinicians, you can cancel your appointment 24 hours ahead of your session and book with a new clinician using the booking link available on our website.

G. ARE THE SESSIONS CONFIDENTIAL?
Yes. All sessions are private and confidential. We use a secure, encrypted platform for all video calls. You’ll also receive a digital informed consent form to review and sign prior to your first session.

H. WHAT ARE THE PAYMENT MODALITIES?
Instructions for payments are provided once you have booked your appointment, and are usually made through Whish or OMT or Western Union. Sessions are paid 24 hours in advance of the payment, and same day cancellation are charged.
Payment confirmation will be received by email.

I. WHERE DO MY FUNDS GO?
Part of your session fee helps support Embrace Mental Health Center’s mission to provide free or low-cost therapy for individuals in Lebanon who may not otherwise have access to care.