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خط الحياة
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خط الحياة
مركز إمبرايس للصحة النفسية
مركز الأبحاث وسيدرس
التوعية والتواصل
الصحة النفسية في مكان العمل
العيادة المتنقلة للصحة النفسية
العيادة الإلكترونية

خط الحياة

The National Lifeline for Suicide Prevention and Emotional Support in Lebanon is operated by EMBRACE in partnership with the National Mental Health Programme at the Ministry of Public Health. It is free, confidential and anonymous, and available 24/7.

More than 2.000 calls reach the Lifeline every month, from people of all ages and from every region of Lebanon.

Calls to the National Lifeline are recorded for quality assurance and research purposes. Every caller’s information is kept confidential, in line with Lebanese data protection law and the strict confidentiality standards that govern mental health professionals in Lebanon.

Our trained volunteer operators listen to each caller and provide:

  • Immediate emotional support and suicide de-escalation, through active listening, suicide risk assessment, collaborative problem solving, safety planning and hope building. 
  • Referral to nearby services, connecting callers with mental health and protection services available close to where they live, that fit their needs.
  • Emergency response, where the Lifeline can dispatch the National Mobile Crisis Teams to callers at imminent risk in parts of Beirut, Mount Lebanon, Tripoli and Saida. 

    We want every caller to receive high-quality support, and your experience matters to us. To share feedback or make a complaint about the National Lifeline 1564, email us at info@thelifeline1564.com or call the Ministry of Public Health hotline on 1214.

THE NATIONAL LIFELINE’S MISSION

In Lebanon, on average, one person dies by suicide every 2.1 days and one person attempts suicide every 6 hours. Yet suicide remains a taboo subject, and stigma or shame keeps thousands of people from reaching out for support.

Our Mission is to:
  • Break the silence. Raise awareness about suicide in Lebanon, so that more people feel able to ask for help and know where to find it.

  • Protect dignity. Ensure that people experiencing suicidal thoughts are treated with respect, free of judgment or discrimination, and empowered to make their own choices about their psychological and psychosocial wellbeing.

  • Listen and connect. Offer a safe, confidential space where anyone struggling with suicidal thoughts is heard with empathy and linked to community services for ongoing psychological or social-protection support.

  • Stand with those left behind. Support people who have lost someone to suicide, as they cope with their grief, so they know they do not have to face this loss alone.

    • THE NATIONAL LIFELINE’S VISION

    • A Lebanon where every person in emotional distress is heard, understood and supported and where no life is lost to suicide.

    • A leading center of excellence in suicide prevention in Lebanon and the region, advancing training and research in suicide awareness, assessment and prevention and in the safe and ethical use of AI into suicide prevention and crisis care.

    NATIONAL MOBILE CRISIS TEAMS

    THE NATIONAL LIFELINE’S MISSION

    In Lebanon, on average, one person dies by suicide every 2.1 days and one person attempts suicide every 6 hours. Yet suicide remains a taboo subject, and stigma or shame keeps thousands of people from reaching out for support.

    Our Mission is to:
    • Break the silence. Raise awareness about suicide in Lebanon, so that more people feel able to ask for help and know where to find it.

    • Protect dignity. Ensure that people experiencing suicidal thoughts are treated with respect, free of judgment or discrimination, and empowered to make their own choices about their psychological and psychosocial wellbeing.

    • Listen and connect. Offer a safe, confidential space where anyone struggling with suicidal thoughts is heard with empathy and linked to community services for ongoing psychological or social-protection support.

    • Stand with those left behind. Support people who have lost someone to suicide, as they cope with their grief, so they know they do not have to face this loss alone.

    رؤية خط الحياة

    • A Lebanon where every person in emotional distress is heard, understood and supported and where no life is lost to suicide.

    • A leading center of excellence in suicide prevention in Lebanon and the region, advancing training and research in suicide awareness, assessment and prevention and in the safe and ethical use of AI into suicide prevention and crisis care.

    NATIONAL MOBILE CRISIS TEAMS

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    خط الحياة
    اتصالاً تلقى خط الحياة منذ العام 2017
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    خط الحياة
    اتصالاً تلقى خط الحياة منذ العام 2017

    ساعات العمل

    • متطوعو خط الحياة متوفرون للاستماع والمساعدة والدعم على مدار 24 ساعة في اليوم، 7 أيام في الأسبوع.

    ساعات العمل

    • The Lifeline's operators are ready to listen, help, and support you 24 hours a day, 7 days a week

    فريق عمل خط الحياة

    The National Lifeline’s team includes a General Manager, Operations Coordinator, Supervisors who are licensed clinical psychologists, and social workers. Additionally, the team includes hundreds of volunteer operators and chief operators who are closely supported and supervised.



    متطوعو خط الحياة

    The National Lifeline is operated by a dedicated team of volunteers trained on active listening, de-escalation of emotional and suicidal crises and collaborative intervention in life threatening suicidal emergencies. Our team of volunteers have a variety of educational and occupational backgrounds and come from various regions in Lebanon to serve the mission of the National Lifeline.

    كيف تصبح متطوّعاً على خط الحياة؟

    Do you care about mental health and want your time to make a real difference? As a Lifeline operator, you could be the voice that helps someone get through their hardest night. We open recruitment several times a year.
    What you gain:
  • In-depth training in active listening, suicide risk assessment and crisis intervention.
  • Ongoing clinical supervision and support from experienced professionals.
  • Hands-on experience inside Lebanon’s national crisis response system.
  • A volunteering certificate and reference letter.
  • A close, supportive team of people who share your values.
    • Requirements
  • Aged 21 or above
  • Able to commit as a Lifeline volunteer operator for at least one year
  • Available for 8 hours per week


    • APPLY TO BECOME A LIFELINE OPERATOR
    All above requirements must be fulfilled to apply to this role. Applications are open for recruitment three times a year. All applications will be screened for eligibility criteria.

    تأثير خط الحياة

    كجزء من مهمته، وبالتعاون مع البرنامج الوطني للصحة النفسية التابع لوزارة الصحة العامة (MOPH)، يتعقب خط الحياة خدماته المقدمة لأغراض بحثية ولضمان الجودة دون الإفصاح عن أي معلومات سرية او معلومات تحدد هوية المستفيدين من خط الحياة.

    من خلال التقارير الخاصة بنا، نهدف إلى تقديم لمحة ديموغرافية عن المستفيدين من الخط الوطني الساخن، مع الأخذ في الاعتبار أن هذه المعلومات يتم تسجيلها بأكبر قدر ممكن من الدقة بينما قد لا تكون جميع المعلومات متاحة في جميع الأوقات.
    أحدث تقرير صادر عن خط الحياة
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    تأثير خط الحياة

    كجزء من مهمته، وبالتعاون مع البرنامج الوطني للصحة النفسية التابع لوزارة الصحة العامة (MOPH)، يتعقب خط الحياة خدماته المقدمة لأغراض بحثية ولضمان الجودة دون الإفصاح عن أي معلومات سرية او معلومات تحدد هوية المستفيدين من خط الحياة.

    من خلال التقارير الخاصة بنا، نهدف إلى تقديم لمحة ديموغرافية عن المستفيدين من الخط الوطني الساخن، مع الأخذ في الاعتبار أن هذه المعلومات يتم تسجيلها بأكبر قدر ممكن من الدقة بينما قد لا تكون جميع المعلومات متاحة في جميع الأوقات.
    أحدث تقرير صادر عن خط الحياة
    أنقر هنا

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    +9611346226
    خط الحياة: 1564
    info@embracelebanon.org
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