*Calls received to the National Lifeline are recorded for quality assurance and research purposes, where the identity of the caller will be kept anonymous, to enhance the quality of the National Lifeline's services.
*We value your experience and are committed to improving our services. Please feel free to share any feedback or concerns you may have about the National Lifeline services, as your thoughts help us serve you better. To share your feedback you can email lifelinemanager@embracelebanon.org or call the Minsitry of Public Health Hotline 1214."

All above requirements must be fulfilled to apply to this role. Applications are open for recruitment three times a year. All applications will be screened for eligibility criteria.